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Customer Service Coordinator

Talent84

Customer Service Coordinator, Tyne and Wear

Salary up to 24,000

 

My client is a global manufacturer and leader in their field going through an exciting period of growth. A need has arisen for an experienced Customer Service Coordinator to come on board.

 

The ideal candidate will be an enthusiastic, customer-focused individual.

 

Responsibilities

 

Provide first-class customer services to all customers via website, telephone and email enquiries

Ensure customer experience is outstanding from initial enquiry through to delivery

Provide effective resolution to any issues in order to mitigate escalations

Ensure CRM is updated and all actions followed up

 

Essential Criteria

 

Proven track record in a customer focused role

Customer Service champion with a genuine desire to deliver exceptional customer service

Ability to work individually or as part of team

Self-motivated, team player

Highly computer literate

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